preparing invoice but showing as credit note | Voters

preparing invoice but showing as credit note

J S V L & CO LLP Chartered Accountants

i am preparing Tax invoice but is creating as credit note

Shubham from Refrens

Hello J S V L & CO LLP Chartered Accountants Could you please confirm if you are following the correct steps to create a tax invoice. The steps should be: Accounting > Invoices > Create New Invoice.
If you are following these steps and still ending up with a credit note instead of a tax invoice, we will connect our executives to check the issue and assist you further.
Looking forward to your confirmation.