why are customers being sent emails even after payment is completed ??
under review
Shubham from Refrens
under review
F
FTM techonologies Pvt Ltd
Please remove these for both me and the client
Once paid we don't want communication to be sent, will send independently if needed
Shubham from Refrens
Hello, FTM techonologies Pvt Ltd the emails you are receiving after payment are intended to provide updates. However, if you prefer not to receive these updates, we can unsubscribe you from these notifications, and you won’t receive them in the future.
F
FTM techonologies Pvt Ltd
Shubham from Refrens i want these to stop going to clients once payment is recorded, this was not how this feature worked earlier, client only got reminder emails if o=invoice was unpaid, now they get a email every 3 days irrespective of status, whole purpose of reminder mails is lost
please fix this immediately, i cant keep setting a reminder then shutting it off for every client once they have paid, this is really stupid
Shubham from Refrens
FTM techonologies Pvt Ltd: Apologies for the inconvenience caused, one of our executives will connect with you shortly for better assistance.